Shipping policy

SHIPPING POLICY

Where We Ship From
Orders are fulfilled through our verified 
supplier partners and shipped worldwide 
via tracked shipping carriers.

Processing Time
All orders are processed within 1-3 
business days after payment confirmation. 
Orders are not processed on weekends 
or holidays.

Shipping Times & Costs

United States:
- Standard Shipping: $8.00
  Estimated delivery: 10-15 business days
- Free Standard Shipping on orders $70+
- Express Shipping: $15.00
  Estimated delivery: 5-7 business days

International:
- Standard Shipping: $12.00
  Estimated delivery: 15-20 business days
- Carrier: DHL Express or equivalent

Shipping Carriers
Orders are shipped via ePacket, 
YunExpress, or DHL depending on 
your destination country.

Order Tracking
Once your order ships you will receive 
a confirmation email with your tracking 
number. Tracking updates may take 
24-48 hours to appear.

Return Window
Our 30-day return window begins on the actual delivery date, not the purchase date.

Lost or Delayed Packages
If your order hasn't arrived within 
20 business days please contact us at 
hello@assugeasuage.com and we will 
make it right immediately.

Contact Us
Email: hello@assugeasuage.com
Phone: 513-291-3595